Privacy Policy

At By Dr Reham, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, make a purchase, or communicate with us.

1. Information We Collect

When you shop with By Dr Reham, we may collect the following information:

  • Personal details: Your name, email address, phone number, billing and shipping addresses.
  • Payment details: Securely processed through trusted third-party payment gateways. We do not store your credit or debit card information.
  • Order information: Items purchased, order history, and delivery details.
  • Technical details: Your IP address, browser type, device information, and site usage patterns to help us improve our website experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Send order updates, confirmations, and delivery notifications.
  • Share promotional offers, new product launches, or special discounts (only if you opt-in).
  • Analyze website performance and enhance your shopping experience.

3. Sharing of Information

We respect your privacy and never sell or rent your personal data to third parties.
However, we may share your information with:

  • Payment processors to securely handle your transactions.
  • Shipping and courier services to deliver your orders.
  • IT service providers for website management and data security.

All third parties are required to handle your data responsibly and in compliance with privacy standards.

4. Data Security

We implement strict security measures to keep your personal information safe. This includes:

  • Secure Sockets Layer (SSL) encryption on our website.
  • Restricted access to your data on a need-to-know basis.
  • Partnering only with trusted and secure payment gateways.

5. Your Rights

As our valued customer, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Ask us to delete your data (subject to legal or accounting requirements).
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at [your email/contact info].

6. Cookies

Our website may use cookies to:

  • Personalize your browsing and shopping experience.
  • Remember your preferences (like items in your cart).
  • Collect anonymous data to improve website performance.
    You can disable cookies in your browser settings, but some site features may not work properly without them.

7. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated policy will always be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at:
📧 info@bydrreham.com